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Meet Alexis: Your Friendly Rockford Siding & Windows AI Assistant

We’re thrilled to introduce Alexis, our smart, warm, and proactive virtual assistant who’s here to make your experience seamless from the very first “Hello.”

Who Is Alexis?

  • Always Available
    Alexis is on duty around the clock—ready to answer your questions, guide you through our services, and help you schedule appointments.
  • Expertly Trained
    She knows everything about roofing, siding, windows, and gutters at RSW, and follows our proven intake and scheduling protocols to ensure nothing falls through the cracks.
  • Empathetic & Efficient
    Alexis balances a friendly, human tone with efficient, results-driven conversation. She’ll get your key details, flag any emergencies, and make sure your request reaches the right team member fast.

How Alexis Can Help You

  1. Quick Answers
  • Got a question about materials, warranties, or building codes? Alexis has the answers—or will route you to one of our specialists.
  1. Effortless Scheduling
  • Need a free estimate? Just tell Alexis which day works best, and she’ll find a slot (with our 24–48-hour lead times) and lock it in—no same-day appointments, no double-books.
  • Once you’re booked, a team member follows up to confirm all details.
  1. Urgent Issue Triage
  • Active leak or fallen tree? Alexis will flag your call as an emergency, route you immediately to a live rep, and ensure help is on the way.
  1. Installation & Claim Support
  • Ready for installation? She’ll arrange for our Production Manager to reach out.
  • Wondering about your insurance claim status? She’ll have a team member call you within 24 hours and email you an update.
  1. Personalized Follow-Up
  • After every call, Alexis logs your details in our CRM so your project gets the personalized attention it deserves—and you can opt in for text or email confirmations.

Ready to Talk?

Click the chat icon, give Alexis a shout, or pick up the phone—she’s here to make your Rockford Siding & Windows experience smooth, friendly, and efficient.


“Do you have a day in mind for your free estimate?”

That’s Alexis—your first step toward a safer, more beautiful home exterior.