Things you will need


1. Call your insurance carrier or use your online app in your phone.
2. Your policy number, address of your property
3. The Date of Loss – May 16, 2025
4. Type of damage - Hail Damage
5. Ask them to authorize Rockford Siding and Windows LLC to discuss your claim regarding the work to be completed. Our phone number is 815-214-9390
The rest of our information is in our signature of this email.
6. Write down the claim number.
7. Email us the claim number or call us.
8. We will then email you an electronic authorization form to esign. This will allow us to discuss the scope of repairs needed for you property.
We have tried to make the process easy for our customers.


What to expect:

Now that we have been authorized to communicate with your insurance company.
We will communicate the scope of repairs needed with the adjuster for the estimate.
The adjuster will write up an estimate based on the findings and our conversations with them needed to complete the repairs.
The adjuster will then send a copy of the estimate we helped them create and first payment.
The first check is the ACV amount.
We will then review to ensure the entire scope of work has been covered and any items missed.
If something was missed by the adjuster when writing the estimate, we will contact them to correct.
We will collect your deductible and ACV amount and start your project.

We will notify the insurance carrier you paid your deductible for compliance.

Through this process we have been successful by reducing out of pocket expenses by ensuring all items are discussed with the adjuster.



Once the project is completed, the insurance company will issue another check (RCV) Recoverable Depreciation and we will collect the check from you and send notification to insurance company all work has been completed paid for.

If you have any questions, please call 815-214-9390